Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; North Wales (Montgomery County); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block in Montgomery County, PA seeks a seasonal Client Service Professional/Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role offers training and potential growth into tax preparation or office leadership.

The position emphasizes front-desk excellence, confidentiality, and teamwork, with availability for evenings and weekends during tax season. Seasonal, in-person role.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Montgomery County, PA seeks a seasonal Client Service Professional/Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role offers training and potential growth into tax preparation or office leadership.

The position emphasizes front-desk excellence, confidentiality, and teamwork, with availability for evenings and weekends during tax season. Seasonal, in-person role.