Seasonal Client Service Receptionist — Flexible Scheduling

H&R Block; Pennsburg (Montgomery County); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist in the Montgomery County area to warmly greet clients, answer phones, and match clients with the right tax professionals. You will help schedule appointments and ensure client needs are met across in-person, phone, and virtual channels.

The role emphasizes strong multi-tasking, exceptional customer service, and basic Microsoft Office proficiency.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist in the Montgomery County area to warmly greet clients, answer phones, and match clients with the right tax professionals. You will help schedule appointments and ensure client needs are met across in-person, phone, and virtual channels.

The role emphasizes strong multi-tasking, exceptional customer service, and basic Microsoft Office proficiency.