Seasonal Client Service Specialist & Front Desk Concierge

H&R Block, Inc.; Sikeston (MO); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Missouri is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

You will help schedule appointments and assist in delivering a welcoming client experience in person, over the phone, or virtually. This role emphasizes multitasking, strong organization, and reliable Microsoft Office skills to keep the office efficient during the busy season.

Qualifications

• Experience in a fast-paced, customer-facing environment.
• Prior customer service experience in a retail or office setting.
• Ability to multi-task across multiple requests.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the most suitable tax professional for their needs.
• Schedule clients according to preferred times.
• Help ensure all client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Missouri is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

You will help schedule appointments and assist in delivering a welcoming client experience in person, over the phone, or virtually. This role emphasizes multitasking, strong organization, and reliable Microsoft Office skills to keep the office efficient during the busy season.