Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Columbus (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Columbus, IN is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage check-ins, and support daily office operations during tax season. This in-person role offers training and a pathway into tax preparation or office leadership.

This position involves answering phones, scheduling appointments, routing clients to the right tax professional, and keeping the front desk organized with confidentiality.

Qualifications

• Experience in fast-paced, client-centric environments.

Responsibilities

• Greet clients and provide a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain front desk organization and cleanliness.
• Collaborate with tax professionals and teammates.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Communication skills

Multitasking

Organization

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block in Columbus, IN is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage check-ins, and support daily office operations during tax season. This in-person role offers training and a pathway into tax preparation or office leadership.

This position involves answering phones, scheduling appointments, routing clients to the right tax professional, and keeping the front desk organized with confidentiality.