Seasonal Front Desk & Client Services Professional

H&R Block, Inc.; Park Ridge (IL); On-site; USD 21,000 - 37,000; Part time

Benefits offered by this job

Medical coverage

401(k) plan

Employee Assistance Program

Fitness center programs

Associate Tax Prep benefit

Job summary

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Park Ridge, IL. You will greet clients, manage check-ins, and coordinate with tax professionals to ensure smooth daily operations.

This in-person role requires strong communication, multitasking, and organization, with evening and weekend availability during tax season. Training is provided and growth into tax preparation or office leadership is possible.

Qualifications

• High school diploma or GED or equivalent required.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities through busy periods.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and team members for smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Office software proficiency

Education

High school diploma / GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Park Ridge, IL. You will greet clients, manage check-ins, and coordinate with tax professionals to ensure smooth daily operations.

This in-person role requires strong communication, multitasking, and organization, with evening and weekend availability during tax season. Training is provided and growth into tax preparation or office leadership is possible.