Seasonal Front Desk & Client Services Pro (In-Person)

H&R Block, Inc.; Burleson (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

H&R Block, Inc. in Burleson, TX is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role offers training and a stepping stone into tax preparation or leadership within a tax office. You will be the face of the office, handle check-ins, document intake, and collaborate with tax professionals for a smooth client experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a smooth experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Experience in fast-paced environment

Interpersonal communication

Multitasking

Organizational skills

Computer skills (MS Office, Teams, and

scheduling systems)

Evenings and weekend availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Scheduling software

Job description

H&R Block, Inc. in Burleson, TX is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations.

This in-person role offers training and a stepping stone into tax preparation or leadership within a tax office. You will be the face of the office, handle check-ins, document intake, and collaborate with tax professionals for a smooth client experience.