Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Dallas (TX); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. in Dallas seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. This role offers training with potential growth into tax preparation or office leadership.

You will work closely with a team of tax professionals onsite. Responsibilities include client check-in, document handling, and maintaining a welcoming, organized office while upholding confidentiality.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with teamwork ability.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal communication

Multitasking

Attention to detail

Team collaboration

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Dallas seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. This role offers training with potential growth into tax preparation or office leadership.

You will work closely with a team of tax professionals onsite. Responsibilities include client check-in, document handling, and maintaining a welcoming, organized office while upholding confidentiality.