Seasonal Front Desk & Client Service Pro (In-Person)

H&R Block, Inc.; Taylor (TX); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. in Taylor, TX is seeking a seasonal Client Service Professional/Receptionist to greet clients in person, manage check-in, answer calls, and schedule appointments with tax professionals. The role focuses on delivering a welcoming, professional client experience during tax season.

You'll support office operations, maintain organization, and collaborate with tax professionals to ensure smooth daily tasks. Evening and weekend availability is required during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Client service

Communication

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Taylor, TX is seeking a seasonal Client Service Professional/Receptionist to greet clients in person, manage check-in, answer calls, and schedule appointments with tax professionals. The role focuses on delivering a welcoming, professional client experience during tax season.

You'll support office operations, maintain organization, and collaborate with tax professionals to ensure smooth daily tasks. Evening and weekend availability is required during tax season.