Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Rowlett (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. in Frisco, TX is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and potential pathway into tax preparation or office leadership. Ideal candidates will thrive in a fast-paced, client-focused environment, demonstrate strong interpersonal skills, multitask

Qualifications

• Experience in a fast-paced, client-centric environment
• Strong interpersonal and communication skills, with the ability to collaborate with team members and serve clients professionally
• Ability to multitask and manage competing priorities throughout the day
• Organizational skills with attention to detail and follow-through
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems)
• Availability to work evenings and weekends during tax season

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression
• Answer phone calls, schedule appointments, and match clients with the right tax professional
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality and care

Skills

Client service

Communication skills

Multitasking

Organizational skills

Tech aptitude

Education

High school diploma/GED

Job description

H&R Block, Inc. in Frisco, TX is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, schedule appointments, and support daily office operations alongside tax professionals.

This in-person role offers training and potential pathway into tax preparation or office leadership. Ideal candidates will thrive in a fast-paced, client-focused environment, demonstrate strong interpersonal skills, multitask