Seasonal Front Desk & Client Services Pro — Evenings/Weekends

H&R Block, Inc.; Ellenton (FL); On-site; USD 18,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, schedule appointments, and support daily operations in person in Florida during tax season.

This role emphasizes confidentiality, teamwork, and a strong client focus, with evenings and weekend availability often required. Training will be provided to grow into tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Excellent organizational skills and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and present a professional first impression.
• Answer calls, schedule appointments, and match clients with tax pros.
• Manage check-in and intake, including documents.
• Keep the office organized and clean for a smooth experience.
• Collaborate with tax professionals and staff for daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, schedule appointments, and support daily operations in person in Florida during tax season.

This role emphasizes confidentiality, teamwork, and a strong client focus, with evenings and weekend availability often required. Training will be provided to grow into tax preparation or office leadership.