Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Zebulon (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office in Zebulon, NC.

This in-person role involves greeting clients, managing check-ins, and coordinating with tax professionals to ensure smooth daily operations. The position supports evenings and weekends during tax season, with opportunities to grow into tax preparation or office leadership through training and teamwork.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client interaction.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Proficient with basic computer tools including Office and scheduling software.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain neat and professional office environment.
• Collaborate with tax professionals to ensure smooth daily operations.

Skills

Interpersonal skills

Communication

Multitasking

Team collaboration

Detail orientation

Professionalism

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to serve as the welcoming face of the office in Zebulon, NC.

This in-person role involves greeting clients, managing check-ins, and coordinating with tax professionals to ensure smooth daily operations. The position supports evenings and weekends during tax season, with opportunities to grow into tax preparation or office leadership through training and teamwork.