Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; North Wilkesboro (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

H&R Block in Winston-Salem, NC is seeking a seasonal Client Service Professional / Receptionist to be the face of the office. You will greet clients, manage check-ins, and help coordinate scheduling alongside tax professionals.

This in-person role requires strong communication, multitasking, and a professional presence. Training is provided, with opportunities to grow into tax-preparation roles or office leadership within the team.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Attention to detail and follow-through.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Communication skills

Multitasking

Office software

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling software

Teams

Job description

H&R Block in Winston-Salem, NC is seeking a seasonal Client Service Professional / Receptionist to be the face of the office. You will greet clients, manage check-ins, and help coordinate scheduling alongside tax professionals.

This in-person role requires strong communication, multitasking, and a professional presence. Training is provided, with opportunities to grow into tax-preparation roles or office leadership within the team.