Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Tracy (CA); In loco; USD 23.000 - 37.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and serve as the friendly face of the office in Tracy, CA.

You will manage check-in, appointments, and document intake while supporting daily office operations alongside tax professionals. This in-person role offers training and a path into tax prep or office leadership with evening and weekend availability during tax season.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.

Mansioni

• Greet clients and provide a welcoming first impression.
• Answer phones, schedule appointments, match clients with the tax professional based on needs.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conoscenze

Client service

Interpersonal communication

Multitasking

Organizational skills

Professional demeanor

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and serve as the friendly face of the office in Tracy, CA.

You will manage check-in, appointments, and document intake while supporting daily office operations alongside tax professionals. This in-person role offers training and a path into tax prep or office leadership with evening and weekend availability during tax season.