Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Santa Clarita (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block in Palm Dale, CA is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage check-in. This in-person role supports scheduling and office operations, working with tax professionals to ensure a smooth client experience.

The ideal candidate has strong communication skills, multitasking ability, and availability for evenings and weekends during tax season. Training provided and opportunities to grow in tax-related roles.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion and care.

Skills

Client service

Communication

Multitasking

Organization

Computer tools

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Palm Dale, CA is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage check-in. This in-person role supports scheduling and office operations, working with tax professionals to ensure a smooth client experience.

The ideal candidate has strong communication skills, multitasking ability, and availability for evenings and weekends during tax season. Training provided and opportunities to grow in tax-related roles.