Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Palm Springs (CA); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Life-work balance support

Job summary

H&R Block, Inc. in Palm Springs seeks a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, and coordinate schedules with tax professionals. This in-person role supports daily office operations and client flow, with emphasis on confidentiality and service quality.

Training is provided, offering a potential path into tax preparation or office leadership. The role pays hourly and includes benefits where eligible.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth client experience
• Collaborate with tax professionals and team members for seamless daily operations
• Handle sensitive client information with confidentiality and care

Skills

Interpersonal skills

Communication

Multitasking

Organization

Office software

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Palm Springs seeks a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, and coordinate schedules with tax professionals. This in-person role supports daily office operations and client flow, with emphasis on confidentiality and service quality.

Training is provided, offering a potential path into tax preparation or office leadership. The role pays hourly and includes benefits where eligible.