Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Saint Cloud (MN); On-site; USD 16,000 - 37,000; Full time

Job summary

H&R Block in Saint Cloud, MN is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and support, with potential growth into tax preparation or office leadership, especially during tax season.

As the face of the office, you will handle check-in and document intake, keep the workspace organized and welcoming, answer calls, and coordinate with tax professionals to ensure a smooth,

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities with attention to detail.
• Comfort with basic computer programs (Office, Teams) and scheduling systems.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, scanning and organizing documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion.

Skills

Customer service

Multitasking

Communication

Office software

Team player

Scheduling

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Saint Cloud, MN is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role offers training and support, with potential growth into tax preparation or office leadership, especially during tax season.

As the face of the office, you will handle check-in and document intake, keep the workspace organized and welcoming, answer calls, and coordinate with tax professionals to ensure a smooth,