Seasonal Client Service Pro | Front Desk & Scheduling

H&R Block, Inc.; Saint Paul (MN); On-site; USD 23,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

401(k) Plan

Associate discount program

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Saint Paul, MN. You will greet clients, handle scheduling, and support office operations under the guidance of tax professionals. This role offers training and potential growth into tax preparation or leadership.

Ideal candidates bring strong customer service, multitasking ability, and comfort with basic computer tools. Evening and weekend availability during tax season is required.

Qualifications

• Experience in fast-paced, client-focused settings.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients and create a professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for smooth operations.
• Collaborate with tax professionals and staff for daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organization

Computer literacy

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Saint Paul, MN. You will greet clients, handle scheduling, and support office operations under the guidance of tax professionals. This role offers training and potential growth into tax preparation or leadership.

Ideal candidates bring strong customer service, multitasking ability, and comfort with basic computer tools. Evening and weekend availability during tax season is required.