Seasonal Front Desk & Client Experience Specialist

H&R Block, Inc.; Saint Peter (MN); On-site; USD 16,000 - 37,000; Part time

Job summary

H&R Block in Saint Peter, MN is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, and support daily operations alongside tax professionals in person.

This in-person role offers training and advancement into tax preparation or office leadership, with evening and weekend availability during tax season. A friendly, organized approach and proficiency with basic software are essential.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and professionalism when serving clients.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Customer service

Multitasking

Attention to detail

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Saint Peter, MN is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, and support daily operations alongside tax professionals in person.

This in-person role offers training and advancement into tax preparation or office leadership, with evening and weekend availability during tax season. A friendly, organized approach and proficiency with basic software are essential.