Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Los Angeles (CA); On-site; USD 25,000 - 37,000; Part time

Benefits offered by this job

Medical coverage

401(k) Savings Plan

Associate Tax Prep benefit

Discount program

Employee Assistance Program

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist in Los Angeles, CA. You will greet clients, schedule appointments, and match clients with tax professionals, helping ensure a smooth, welcoming office experience during tax season.

This in-person role requires strong customer service, multitasking, and teamwork, with opportunities to grow into tax preparation or office leadership. Evening and weekend availability is expected during peak season.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team collaboration and client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Communication

Office software

Evenings & weekends

Customer service

Education

High school diploma/GED

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist in Los Angeles, CA. You will greet clients, schedule appointments, and match clients with tax professionals, helping ensure a smooth, welcoming office experience during tax season.

This in-person role requires strong customer service, multitasking, and teamwork, with opportunities to grow into tax preparation or office leadership. Evening and weekend availability is expected during peak season.