Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Santa Monica (CA); In loco; USD 25.000 - 37.000; Part-time

Descrizione del lavoro

H&R Block in Santa Monica, CA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, answer calls, and coordinate with tax professionals. This in-person role offers training and a path into tax services or office leadership.

You will handle scheduling, document intake, and maintain a welcoming, organized office while supporting a fast-paced team during tax season. Evening and weekend availability is required.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conoscenze

Client service

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Evening/weekend availability

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block in Santa Monica, CA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, answer calls, and coordinate with tax professionals. This in-person role offers training and a path into tax services or office leadership.

You will handle scheduling, document intake, and maintain a welcoming, organized office while supporting a fast-paced team during tax season. Evening and weekend availability is required.