Seasonal Client Experience Receptionist

H&R Block, Inc.; Los Angeles (CA); On-site; USD 25,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Los Angeles to be the friendly first impression for clients. You will manage scheduling, support daily office operations, and collaborate with tax professionals in person.

This role offers training and potential growth into tax preparation or leadership. The ideal candidate has strong interpersonal skills, can multitask, and is comfortable with basic computer tools.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Multitasking

Communication

Microsoft Office

Teams

Scheduling systems

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Los Angeles to be the friendly first impression for clients. You will manage scheduling, support daily office operations, and collaborate with tax professionals in person.

This role offers training and potential growth into tax preparation or leadership. The ideal candidate has strong interpersonal skills, can multitask, and is comfortable with basic computer tools.