Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Parker (CO); On-site; USD 21,000 - 37,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, schedule appointments, and connect clients with the right tax professional, while supporting daily office operations in person.

The role requires strong communication, multitasking, and a customer-focused mindset, with availability for evenings and weekends during tax season. This position offers in-office, on-site work.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer tools (MS Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain organized office operations and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Multitasking

Communication

Office software

Education

HS Diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, schedule appointments, and connect clients with the right tax professional, while supporting daily office operations in person.

The role requires strong communication, multitasking, and a customer-focused mindset, with availability for evenings and weekends during tax season. This position offers in-office, on-site work.