Seasonal Client Service Specialist & Front Desk

H&R Block, Inc.; Cadiz Township (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will schedule appointments and ensure each client leaves satisfied with the service they received.

In a fast-paced environment, you’ll coordinate with team members to keep the front desk organized and welcoming, helping clients navigate their financial questions with confidence.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience required.
• Ability to multi-task and stay organized.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organization

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will schedule appointments and ensure each client leaves satisfied with the service they received.

In a fast-paced environment, you’ll coordinate with team members to keep the front desk organized and welcoming, helping clients navigate their financial questions with confidence.