Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Hendersonville (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Hendersonville, TN. You’ll greet clients, manage check-in, and coordinate scheduling in person at our office.

You’ll work with tax professionals, handle documents, maintain a professional environment, and provide a welcoming first impression while upholding confidentiality. Evening and weekend availability during tax season is required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills; collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and set a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Communication

Multitasking

Attention to detail

Computer literacy

Evenings & weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Hendersonville, TN. You’ll greet clients, manage check-in, and coordinate scheduling in person at our office.

You’ll work with tax professionals, handle documents, maintain a professional environment, and provide a welcoming first impression while upholding confidentiality. Evening and weekend availability during tax season is required.