Seasonal Client Service Specialist & Front Desk

H&R Block, Inc.; Crossville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block in Tennessee is seeking a seasonal Client Service Professional/Receptionist to wow clients—greeting guests, answering phones, and guiding them to the right tax professional. You’ll help schedule appointments and ensure every client’s needs are met whether in person, by phone, or online.

Join a franchise office team in a fast-paced environment, maintain tidy resources, and handle a variety of duties with strong organizational and time-management skills while delivering friendly,

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or receptionist roles preferred.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Take on other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Tennessee is seeking a seasonal Client Service Professional/Receptionist to wow clients—greeting guests, answering phones, and guiding them to the right tax professional. You’ll help schedule appointments and ensure every client’s needs are met whether in person, by phone, or online.

Join a franchise office team in a fast-paced environment, maintain tidy resources, and handle a variety of duties with strong organizational and time-management skills while delivering friendly,