Seasonal Front Desk & Client Concierge Pro

H&R Block, Inc.; Nashville (TN); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Nashville is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will work with tax professionals, handle check-in and document intake, and maintain a tidy, welcoming office environment, contributing to a positive client experience. This role offers training and growth opportunities into tax preparation or office leadership, with emphasis on strong communication, multitasking, and

Formación

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal communication

Multitasking

Organizational skills

Team collaboration

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. in Nashville is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will work with tax professionals, handle check-in and document intake, and maintain a tidy, welcoming office environment, contributing to a positive client experience. This role offers training and growth opportunities into tax preparation or office leadership, with emphasis on strong communication, multitasking, and