Client Services Specialist - Receptionist

H&R Block; Hendersonville (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Hendersonville, NC is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones and guide them to the right tax professional. You’ll support a fast-paced franchise office and help deliver a positive client experience.

This role emphasizes strong communication, multitasking, and organizational skills, with opportunities to interact with clients in person, over the phone, or virtually during tax season.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in person.
• Match clients with the best-suited tax professional.
• Schedule clients according to their preferences.
• Ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Hendersonville, NC is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones and guide them to the right tax professional. You’ll support a fast-paced franchise office and help deliver a positive client experience.

This role emphasizes strong communication, multitasking, and organizational skills, with opportunities to interact with clients in person, over the phone, or virtually during tax season.