Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Jacksboro (TN); In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

Competitive pay

Comprehensive benefits

Seasonal position

Descrizione del lavoro

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in a Tennessee office. This in-person role offers training and growth into tax prep or leadership opportunities as you work with tax professionals and a supportive office team.

The role requires strong communication, multitasking, and organization, with availability to work evenings and weekends during tax season.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Office/Teams) and scheduling tools.
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document scanning and organization.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members for seamless operations.
• Handle sensitive client information with confidentiality and care.

Conoscenze

Fast-paced environment

Interpersonal & communication skills

Multitasking

Detail-oriented

Basic computer skills

Evenings/weekends availability

Formazione

High school diploma / GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in a Tennessee office. This in-person role offers training and growth into tax prep or leadership opportunities as you work with tax professionals and a supportive office team.

The role requires strong communication, multitasking, and organization, with availability to work evenings and weekends during tax season.