Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Hayward (CA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical and prescription drug coverage

401(k) Plan

Employee Assistance Program

Virtual fitness center programs

Associate discount program

Business Travel Accident Insurance

Associate Tax Prep benefit

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Hayward, CA. You will greet clients, manage scheduling, assist in daily office operations, and support tax professionals.

This in-person role offers hands-on training and a path into tax preparation or office leadership. Ideal candidates have strong customer service, communication, and multitasking skills, plus comfort with Microsoft Office and scheduling tools.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Multitasking

Communication

Team collaboration

Attention to detail

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Hayward, CA. You will greet clients, manage scheduling, assist in daily office operations, and support tax professionals.

This in-person role offers hands-on training and a path into tax preparation or office leadership. Ideal candidates have strong customer service, communication, and multitasking skills, plus comfort with Microsoft Office and scheduling tools.