Seasonal Front Desk & Client Services Pro

H&R Block; El Cerrito (CA); On-site; USD 26,000 - 37,000; Part time

Job summary

H&R Block in El Cerrito, CA is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations. This in-person role involves greeting clients, coordinating schedules, checking in clients and handling documents, and collaborating with tax professionals to ensure a smooth client experience.

Ideal candidates bring strong interpersonal skills, the ability to multitask, and comfort with Microsoft Office, Teams, and scheduling systems.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain a clean, organized, professional office environment.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Computer proficiency

Evenings/weekends availability

Education

High school diploma or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in El Cerrito, CA is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations. This in-person role involves greeting clients, coordinating schedules, checking in clients and handling documents, and collaborating with tax professionals to ensure a smooth client experience.

Ideal candidates bring strong interpersonal skills, the ability to multitask, and comfort with Microsoft Office, Teams, and scheduling systems.