Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Hanover (MD); Sur place; USD 21 000 - 37 000; Temps partiel

Avantages offerts par ce poste

Competitive pay

Comprehensive benefits

Life/work balance support

Résumé du poste

H&R Block, Inc. in Hanover, MD is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, and support daily office operations alongside tax professionals.

This in-person, seasonal role requires evenings and weekends during tax season and offers training and potential growth into tax preparation or office leadership within a high-performing, supportive culture.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Experience in fast-paced environment

Interpersonal skills

Multitasking

Organization

Computer proficiency

Evenings/weekends availability

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. in Hanover, MD is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, and support daily office operations alongside tax professionals.

This in-person, seasonal role requires evenings and weekends during tax season and offers training and potential growth into tax preparation or office leadership within a high-performing, supportive culture.