Seasonal Client Services Receptionist

H&R Block, Inc.; La Vale (MD); On-site; USD 21,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage daily office operations in person in Maryland. You will greet, assist, and guide clients to the right tax professional, while maintaining a professional front-desk presence.

The role builds experience in tax services and office leadership over time. This in-person position requires strong communication, multitasking, and confidentiality as you coordinate scheduling, document intake, and

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and teamwork.
• Ability to multitask and manage priorities.
• Detail-oriented and organized.
• Proficient with Microsoft Office and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Multitasking

Organizational skills

Office software

Evenings/weekends availability

Education

High school diploma / GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage daily office operations in person in Maryland. You will greet, assist, and guide clients to the right tax professional, while maintaining a professional front-desk presence.

The role builds experience in tax services and office leadership over time. This in-person position requires strong communication, multitasking, and confidentiality as you coordinate scheduling, document intake, and