Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Greensboro (NC); On-site; USD 25,000 - 32,000; Part time

Job summary

H&R Block, Inc. in Greensboro, NC, is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-ins, and coordinate daily office operations. This in-person role offers training and a path into tax services or office leadership.

You will greet clients, answer phones, schedule appointments, handle documents with confidentiality, and collaborate with tax professionals to ensure a smooth client experience during tax season.

Qualifications

• Experience in fast-paced, client-centric settings.
• Strong interpersonal and professional communication.
• Ability to multitask and manage priorities.
• Organized with attention to detail and follow-through.
• Comfort with basic computer tools (Office, Teams, scheduling).
• Available to work evenings and weekends during peak season.

Responsibilities

• Greet clients warmly and provide a professional first impression.
• Answer phone calls, schedule appointments, match clients with staff.
• Manage check-in and intake, including documents scanning/organizing.
• Maintain office organization and cleanliness for a quality client experience.
• Collaborate with tax professionals to support daily operations.
• Handle confidential client information with discretion.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Office software

Education

High school diploma

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Greensboro, NC, is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-ins, and coordinate daily office operations. This in-person role offers training and a path into tax services or office leadership.

You will greet clients, answer phones, schedule appointments, handle documents with confidentiality, and collaborate with tax professionals to ensure a smooth client experience during tax season.