Seasonal Front Desk & Client Services Specialist

H&R Block; Greensboro (NC); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block in Greensboro, NC seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in person. The role offers training with potential growth into tax preparation or leadership.

Ideal candidates have strong customer service and communication skills, multitasking ability, and willingness to work evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Excellent organizational skills with attention to detail.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Greensboro, NC seeks a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in person. The role offers training with potential growth into tax preparation or leadership.

Ideal candidates have strong customer service and communication skills, multitasking ability, and willingness to work evenings and weekends during tax season.