Seasonal Front Desk Pro: Client Service & Office Ops

H&R Block; High Point (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

H&R Block in High Point, NC is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You’ll manage client scheduling, support daily operations, and work with tax professionals in person. This role is office-based and requires availability during tax season.

With training and support, this position can lead into tax preparation or future office leadership. You will greet clients, manage check-ins, and help maintain a confidential, professional

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Proficiency with Microsoft Office, Teams, and scheduling tools.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain organized, clean office to support a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Multitasking

Communication

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in High Point, NC is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You’ll manage client scheduling, support daily operations, and work with tax professionals in person. This role is office-based and requires availability during tax season.

With training and support, this position can lead into tax preparation or future office leadership. You will greet clients, manage check-ins, and help maintain a confidential, professional