Seasonal Front Desk Pro - Welcoming Client Service

H&R Block; Locust (NC); On-site; USD 28,000 - 36,000; Part time

Job summary

H&R Block in Locust, NC is hiring a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations. This in-person role focuses on scheduling, check-in, document intake, and coordinating with tax professionals to ensure a smooth client experience.

With training provided, you'll join a high-performing, client-centric team and have opportunities to grow into tax preparation or office leadership during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage priorities during the day.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and make a professional first impression.
• Answer calls, schedule appointments, and match clients with a tax pro.
• Manage client check-in and intake, including documents.
• Maintain office organization and cleanliness for a smooth experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Organization

Communication

Microsoft Office

Scheduling systems

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling software

Job description

H&R Block in Locust, NC is hiring a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations. This in-person role focuses on scheduling, check-in, document intake, and coordinating with tax professionals to ensure a smooth client experience.

With training provided, you'll join a high-performing, client-centric team and have opportunities to grow into tax preparation or office leadership during tax season.