Seasonal Client Service & Front Desk Pro - Evenings/Weekends

H&R Block, Inc.; Lemoore (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person in California.

You will greet clients, answer calls, schedule appointments, and match clients with the right tax professional, while maintaining a professional and confidential environment. This in-person role offers exposure to tax season operations and potential advancement into tax preparation or office leadership through training and teamwork with

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Basic computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person in California.

You will greet clients, answer calls, schedule appointments, and match clients with the right tax professional, while maintaining a professional and confidential environment. This in-person role offers exposure to tax season operations and potential advancement into tax preparation or office leadership through training and teamwork with