Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Copperas Cove (TX); On-site; USD 19,000 - 30,000; Part time

Job summary

H&R Block in Wichita Falls, TX is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and manage daily client interactions. You will greet clients, handle check-ins, and coordinate with tax professionals to align services with client needs.

This in-person role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools (e.g., Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality and care

Skills

Interpersonal skills

Multitasking

Attention to detail

Communication

Professionalism

Confidentiality

Availability evenings/weekends

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Wichita Falls, TX is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and manage daily client interactions. You will greet clients, handle check-ins, and coordinate with tax professionals to align services with client needs.

This in-person role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season.