Seasonal Client Service Concierge (In‑Person)

H&R Block, Inc.; Comanche (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in Wichita Falls, TX is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and schedule appointments in person. You will support daily office operations alongside tax professionals and assist clients with basic office tasks.

This role emphasizes a welcoming demeanor, confidentiality, and teamwork, with opportunities to grow into tax preparation or leadership. Evening and weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client interactions.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression for the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Scheduling

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block in Wichita Falls, TX is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and schedule appointments in person. You will support daily office operations alongside tax professionals and assist clients with basic office tasks.

This role emphasizes a welcoming demeanor, confidentiality, and teamwork, with opportunities to grow into tax preparation or leadership. Evening and weekend availability during tax season is required.