Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; Fort Worth (TX); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

H&R Block in Fort Worth, TX is hiring a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations in person. You will coordinate scheduling, match clients with tax professionals, and help maintain a welcoming, organized office environment.

Ideal candidates bring experience in fast-paced, client-focused settings, strong communication, and the ability to multitask while staying detail-oriented.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills with teamwork.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Office/Teams) and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals and team members for smooth operations.
• Handle sensitive client information with confidentiality.

Conocimientos

Client service

Interpersonal skills

Multitasking

Attention to detail

Team collaboration

Communication

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block in Fort Worth, TX is hiring a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations in person. You will coordinate scheduling, match clients with tax professionals, and help maintain a welcoming, organized office environment.

Ideal candidates bring experience in fast-paced, client-focused settings, strong communication, and the ability to multitask while staying detail-oriented.