Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Beverly (MA); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block in Beverly, MA is seeking a seasonal Client Service Professional / Receptionist. The role is in-person, handling client welcomes, scheduling, and daily office operations alongside tax professionals. Training supports growth into tax prep or leadership.

Evening and weekend availability is required during tax season. You will greet clients warmly, answer calls, manage check-ins, and help keep the office organized, ensuring a smooth, professional experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and a professional client experience.
• Collaborate with tax professionals and team members for daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Beverly, MA is seeking a seasonal Client Service Professional / Receptionist. The role is in-person, handling client welcomes, scheduling, and daily office operations alongside tax professionals. Training supports growth into tax prep or leadership.

Evening and weekend availability is required during tax season. You will greet clients warmly, answer calls, manage check-ins, and help keep the office organized, ensuring a smooth, professional experience.