Seasonal Client Service Specialist | Front Desk

H&R Block, Inc.; Easton (MA); Vor Ort; USD 21.000 - 37.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Training and support

Benefits

Zusammenfassung

H&R Block in Massachusetts is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role places you at the front desk with tax professionals.

You will handle check-in, document intake, and maintain a tidy, welcoming office while collaborating with the team. Availability evenings/weekends during tax season is required; prior customer service helps.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Aufgaben

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and direct clients to the right tax professional.
• Manage client check-in and intake, including document organization.
• Maintain a clean, organized office to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Interpersonal skills

Multitasking

Attention to detail

Organizational skills

Computer literacy

Ausbildung

High School diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block in Massachusetts is seeking a Seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role places you at the front desk with tax professionals.

You will handle check-in, document intake, and maintain a tidy, welcoming office while collaborating with the team. Availability evenings/weekends during tax season is required; prior customer service helps.