Seasonal Front Desk & Client Services Concierge

H&R Block, Inc.; Clarion (Clarion County); On-site; USD 22,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Clarion, PA. You will manage client scheduling, support daily operations, and collaborate with tax professionals to ensure a smooth client experience.

This in-person role requires excellent customer service, multitasking, and confidentiality. Evening and weekend availability during tax season is expected to accommodate client needs.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Multitasking

Communication

Interpersonal skills

Organizational skills

Attention to detail

Confidentiality

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Clarion, PA. You will manage client scheduling, support daily operations, and collaborate with tax professionals to ensure a smooth client experience.

This in-person role requires excellent customer service, multitasking, and confidentiality. Evening and weekend availability during tax season is expected to accommodate client needs.