Seasonal Front Desk & Client Services Concierge

H&R Block, Inc.; Lynden (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for in-person duties. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals in a fast-paced environment.

The role emphasizes confidentiality, teamwork, and a welcoming client experience, with opportunities to grow into tax preparation or leadership. Evening and weekend availability during tax season is valued.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication skills

Multitasking

Organizational skills

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist for in-person duties. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals in a fast-paced environment.

The role emphasizes confidentiality, teamwork, and a welcoming client experience, with opportunities to grow into tax preparation or leadership. Evening and weekend availability during tax season is valued.