Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Bellingham (WA); On-site; USD 26,000 - 37,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily operations in-person during tax season. You will be the friendly face of the office and connect clients with the right tax professionals.

The role emphasizes confidentiality, teamwork, and high-quality customer service, with availability for evenings and weekends as needed to support tax season workloads.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Communication

Multi-tasking

Attention to detail

Computer skills

Evenings/weekends availability

Education

High school diploma/GED

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily operations in-person during tax season. You will be the friendly face of the office and connect clients with the right tax professionals.

The role emphasizes confidentiality, teamwork, and high-quality customer service, with availability for evenings and weekends as needed to support tax season workloads.