Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; Winter Park (FL); Presencial; USD 19.000 - 28.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Orlando, FL. You will greet clients, manage check-ins, and schedule appointments, supporting a busy tax office with a professional, welcoming presence.

In this in-person role, you will handle intake, organize documents, and collaborate with tax professionals to ensure smooth daily operations during tax season. Evening and weekend shifts are required.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Customer service

Interpersonal skills

Multitasking

Organizational skills

Office software

Scheduling systems

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Descripción del empleo

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist in Orlando, FL. You will greet clients, manage check-ins, and schedule appointments, supporting a busy tax office with a professional, welcoming presence.

In this in-person role, you will handle intake, organize documents, and collaborate with tax professionals to ensure smooth daily operations during tax season. Evening and weekend shifts are required.