Seasonal Client Experience Specialist (Evenings/Weekends)

H&R Block, Inc.; Orlando (FL); On-site; USD 26,000 - 36,000; Part time

Job summary

H&R Block seeks a seasonal Client Service Professional / Receptionist to welcome clients in person in Orlando. You will manage scheduling, check-in, and day-to-day office operations alongside tax professionals.

With training and support, this role can lead to growth in tax services or office leadership. The position requires strong people skills, reliability, and the ability to handle confidential information during busy tax seasons.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to ensure a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.]
• CoT_job_summary_short
• job_summary_short
• contract_type
• location_type
• remote_scope
• perks
• stated_min
• stated_max
• stated_absolute
• salary_estimation_cot
• estimated_low
• estimated_medium
• estimated_high
• currency
• frequency
• bonus
• tax
• application_email
• job_end_date
• contact_person
• hiring_department_name
• CoT_job_summary_short_base
• job_summary_short_base
• input_language
• output_language
• hiring_department_name

Skills

Customer service

Communication

multitask

Organization

Confidentiality

Basic computer skills

Scheduling systems

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block seeks a seasonal Client Service Professional / Receptionist to welcome clients in person in Orlando. You will manage scheduling, check-in, and day-to-day office operations alongside tax professionals.

With training and support, this role can lead to growth in tax services or office leadership. The position requires strong people skills, reliability, and the ability to handle confidential information during busy tax seasons.