Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; Haverford Township (PA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Benefits

Job summary

H&R Block in the United States is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, schedule appointments, and support daily office operations. This in-person role partners with tax professionals to ensure a smooth client experience during tax season.

The ideal candidate excels in fast-paced environments, communicates clearly, and can multitask while handling confidential information. Evening and weekend availability is preferred to accommodate clients' needs.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate effectively with team and clients.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal communication

Multitasking

Attention to detail

Office software

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block in the United States is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, schedule appointments, and support daily office operations. This in-person role partners with tax professionals to ensure a smooth client experience during tax season.

The ideal candidate excels in fast-paced environments, communicates clearly, and can multitask while handling confidential information. Evening and weekend availability is preferred to accommodate clients' needs.