Seasonal Client Service & Front Desk Specialist

H&R Block, Inc.; Garland (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, and support daily office operations in person. You’ll coordinate scheduling and connect clients with the appropriate tax professional.

This in-person role requires strong communication, multitasking, and organizational skills. Evening and weekend availability during tax season is expected, with opportunities for growth within the office.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team collaboration and client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Familiarity with Microsoft Office, Teams, and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal communication

Multitasking

Organization

Basic computer skills

Evening/weekend availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, and support daily office operations in person. You’ll coordinate scheduling and connect clients with the appropriate tax professional.

This in-person role requires strong communication, multitasking, and organizational skills. Evening and weekend availability during tax season is expected, with opportunities for growth within the office.