Seasonal Client Concierge & Front Desk

H&R Block, Inc.

Pleasanton (CA)

In loco

USD 23.000 - 37.000

Tempo pieno

1 ora fa
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Descrizione del lavoro

H&R Block, Inc. in Pleasanton, CA is hiring a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals and ensure a professional, confidential client experience.

Training and growth into tax prep or leadership are possible. Evening and weekend availability is required during tax season. The role is in-person and offers exposure to a busy tax office environment with a supportive

Competenze

  • Experience in fast-paced, client-centric environments.
  • Strong interpersonal and communication skills for professional client service.
  • Ability to multitask and manage competing priorities.
  • Organizational skills with attention to detail and follow-through.
  • Comfort with basic computer programs and scheduling tools.
  • Availability to work evenings and weekends during tax season.

Mansioni

  • Greet clients and create a welcoming, professional first impression.
  • Answer phone calls, schedule appointments, and match clients with the right tax professional.
  • Manage client check-in and intake, including document scanning and organization.
  • Maintain office organization and cleanliness for a smooth client experience.
  • Collaborate with tax professionals to support daily operations.
  • Handle sensitive client information with confidentiality and care.

Conoscenze

Customer service
Communication
Multitasking
Office etiquette
Scheduling
Attention to detail
Confidentiality

Formazione

High school diploma / GED

Strumenti

Microsoft Office
Scheduling systems

Descrizione del lavoro

H&R Block, Inc. in Pleasanton, CA is hiring a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals and ensure a professional, confidential client experience.

Training and growth into tax prep or leadership are possible. Evening and weekend availability is required during tax season. The role is in-person and offers exposure to a busy tax office environment with a supportive

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